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Russian / Soviet Army Surplus Items
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 Post subject: Order not received, no contact from seller
PostPosted: Thu Jun 06, 2013 7:38 pm 
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Joined: Sun Feb 24, 2013 5:51 am
Posts: 7
Hi guys, I placed an order at the beginning of May, and understand that it is normal to wait 1 month or more to receive items, but I attempted to contact Vlad a week ago about it, and he has still not gotten back to me. On vacation possibly? Is anyone else having trouble getting in touch?


 
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 Post subject: Re: Order not received, no contact from seller
PostPosted: Fri Jun 07, 2013 11:45 am 
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Joined: Tue Apr 30, 2013 11:35 am
Posts: 16
Location: Sankt Petersburg
He may have just missed the EMail, he is very busy, send him another one when possible stating your problem.


 
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 Post subject: Re: Order not received, no contact from seller
PostPosted: Fri Jun 07, 2013 10:05 pm 
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Joined: Sun Feb 24, 2013 5:51 am
Posts: 7
Issue is resolved now - stuff came in the mail today. I do have another question though - only half my stuff came - is multiple packages unusual?


 
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 Post subject: Re: Order not received, no contact from seller
PostPosted: Sat Jun 08, 2013 5:42 pm 
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Joined: Fri Sep 30, 2011 8:36 am
Posts: 276
Location: London
Not unusual at all especially if you have ordered some bulky items (e.g. helmet). I have been ordering from this site for about two years (and if my wife ever finds out how much I have spent here I shall see you in another life guys) and never had a problem although I too sometimes start to whine about delivery times. Problem is within Ukrainian mail and shipping stuff with them normal couriers (DHL,Fedex etc) would double if not triple the delivery cost and that's if they will accept the item (e.g. helmet). I hope you should see the rest of your order very soon but if not contact Vlad again, it is summer and as you would imagine the airsoft related businesses are very busy.

_________________
Where did he learn to negotiate like that?


 
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